Frequently Asked Questions

How long I can have a free access on GEO MAPID?
Currently, you can access GEO MAPID for free anytime with monthly GEO Access
I can’t log in to GEO MAPID
You can click GEO MAPID product page or go to this link
How to upload Publication Data?
Go to Dashboard page. Click Write Publication button near the Create Project button
I can’t process my license payment
Please contact our live agent for immediate help
How to contact MAPID team about Enterprise License
Click Contact Us on Profile page on GEO or Pricing page on the main web. You can reach us by email, office telephone, or personal contact stated there
I got error in processing my data
Please do hard refresh on your browser with Ctrl + Shift + R on your keyboard
Other question?
Visit out documentation page or contact us through available live chat for further assistance