Privacy Policy

Our application collects various types of information from users when they use the app for survey purposes. We are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and protect your information.

1. Information We Collect

• Personal Data: Name, email address, and other contact information that may be requested during registration.
• Survey Responses: Responses provided by users during surveys.
• Location Data: If the survey requires location data, we will request permission to access the user's location data via the device's GPS sensor.
• Media Data: The application may access the device's camera to capture photos or videos required during surveys, as well as access the gallery to select relevant media.
• Device Data: Information about the device used, such as device type, operating system, and unique device identifiers (such as device ID).

2. How We Use Information

The information we collect is used for the following purposes:

• Providing Services: Using the data to process and analyze survey results, including location data and media if required.
• Improving the App: The data collected is used to enhance the app's functionality and user experience.
• Delivering Results and Reports: Survey results and reports will be provided to users and clients as agreed.
• Communication: Contacting users for further information or feedback related to surveys.

3. Sharing Information with Third Parties

We will not sell or share users' personal data with third parties unless:

• With User Consent: If users agree to share their data with third parties.
• For Service Providers: We may share information with service providers who help us operate the app (e.g., analytics providers or data storage services).
• For Legal Compliance: If required by law or court order, we may share personal information with the relevant authorities.

4. Data Security

We safeguard user data by implementing technical and organizational security measures to protect data from unauthorized access, alteration, or deletion. However, please note that no method of transmitting data over the internet or electronic storage is 100% secure.

5. User Rights

Users have the right to access, update, or delete their personal data stored by the application. If users wish to exercise these rights, they can contact us using the contact information below.

6. Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify users via email or in-app notifications if there are significant changes in how we handle user data. Users are encouraged to periodically review this privacy policy for the latest updates.

7. Contact Information

If you have any questions or concerns about this privacy policy or our practices regarding personal data, you can contact us at:

• Email: contact@mapid.co.id
• Phone: +6281216450675
• Office Address: Jl. Mekar Raya No. 11 (Komplek Bumi Asri) Mekar Rahayu, Kec. Margaasih, Kabupaten Bandung, Jawa Barat 40218